Once upon a time, not all that long ago, I busted my ass for tips. The kind that people leave under a plate or on a tip tray after a few beers and a good meal. It started in college when I decided that I was too cool to live in a dorm (a decision that I sometimes question now). To afford rent and a car payment, I’d have to get a job. So, I waltzed into the popular bar in town and put in an application. For a little more than a year, I did homework or crosswords during the slow dinner hour, then rolled up my sleeves and pushed my way through the shoulder-to-shoulder crowds to serve beers and shots to early-20-somethings until 2AM. Most days I was back up at 8 the next morning headed to class. Typing that now, 12 years later, makes me tired; but at the time, it was fun. I was 19 and in a bar. I thought I was cool.
All through college, I waitressed and bartended (albeit in more family freindly establishments) to make ends meet. When I got my first “I went to school for this” job, I happily gave up the nighttime gig. And racked up the credit cards. Folks, the reality of working and paying bills is SO not what it’s cracked up to be.
Finally, once my credit card balance was out of control, I started waiting tables and bartending again at night. I’d work all day from 8 to 5, in the professional PR job. Then I’d throw on the uniform 3 nights a week and smile as people decided between the chicken parm and the chicken marsala. I’d bite my tongue when they complained about the selection on the menu, try hard not to yell back when the boys in the kitchen had their panties in a bunch and try not fumble my words when I had to wait on the CEO of my “day-job” company. I put just about every tip I earned towards my credit cards.
And in a year, I was debt free. And then Craig proposed. So I stayed on for another year to help pay for the wedding. Then we decided to build a house. And I kept working. I felt like I would be there forever until I got pregnant, almost threw up during a shift and decided enough was enough.
But as tired as I was during those nights, as grumpy as I got when people sat at their table for HOURS after they were done with their meals, I don’t regret it at all. I think spending that time serving up mixed drinks and steaks taught me more than anything I learned in college.
- I learned that you don’t make the waitress come back five times to ask if you’re ready to order, then get pissed if she’s not at your side the second you make your choice.
- I learned how to carry three glasses in one hand and a plate of spaghetti and a bread basket in the other. (What? That takes skill!)
- I learned what the phrases “86′d”, “in the weeds” and “on the fly” meant and how to use them.
- I learned to read facial expressions to know when “it’s fine” meant “actually, my four-year-old cooks better than this.”
- I learned that if people got to know you personally, they were more understanding about long wait times, more interesting to talk to and left bigger tips.
- I learned to smile and say something nice when it was the last thing I wanted to do.
- I learned that people treated waitress Krista very differently than the Krista they chatted with a fundraisers. And I learned that I didn’t have time for those people and didn’t want to be that person.
- I learned that if you want something, you work for it.
While my daughter can do anything she wants when she grows up. She can go to the moon, she can work on cars, she can argue in front of judge or jury. I hope that somewhere along the way she has the opportunity to work in a restaurant, yell at the cooks in the kitchen, roll her eyes at the annoying customers and bond with the rest of the waitstaff over leftover food and an after-shift drink.








{ 13 comments }
We are the same person. : )
I am SO grateful for all of the years I spent waitressing and closing down the restaurant at 1am, smelling like barbeque sauce and seafood when I went home at night. It has made me a better person, and because of it I am OVERLY nice to my servers now.
I worked in the restaurant industry for such a short time (bussed tables for 3 months until the place went out of business) but in my 28 years, I’ve spent a lot of them eating. I love to eat. And the husband and I eat often at the same restaurant over and over again. Not becuase we love the food, but because we love the people who work there.
They have become like a second family to us. And in fact I actually went out to lunch with one of the bartenders shortly after she had her son! We went through dating, engagements, weddings and children together. When I run into one of the servers at the grocery store or heck even the OB office we stop and chat together. It’s like cathing up with an old friend.
There have been days that our favorite servers are having “off days” like we always do, and I always ask the husband to leave a little extra for a tip just to let them know that we appreciate them, even on their off days. Thanks for being that kind of waitress!
I’ve never worked as a waitress or in any retail job and I often feel as though I missed out on some important life teaching opportunity. At least now I know some of the things I would have learned!
I was a waitress once but I learned that I could not handle it. I’m not good at multi tasking and waiting on tables was too difficult for me. But I worked my way through college in the fast food industry.
My favorite thing about waiting tables? If the customers are annoying, they leave in an hour. Not so at real jobs.
Plus, waitressing teaches excellent time management skills.
I worked for many years as a waitress and hostess at many different restaurants. I learned a lot of things about people and how the word works. i learned that people treat you differently when you are a server or staff at a restaurant or even at a day care. Which i have also worked in. They treat you like less of a person. Now dont get me wrong some treat you the same as they would treat anyone else but sometimes and more often that not you get treated less like an equal and more like a lesser class of human being. It is degrading when they talk down to you and look at you like that. I guess i have just had poor experiences with the people that came to my restaurant…
New reader here! Dropped by, read some, stole your button. Love your blog. I will be back.
I can’t speak to working in the industry, but people who have or do, have my utmost respect, for they put up with things I would not tolerate, and they do it with a smile. So thanks for that.
well hot damn girl, that’s impressive. I’ve never worked in the restaurant industry, I’m too clumsy. I babysat after college when I had my first “real” teaching job and did that all the way until I was working full time, going to grad school full time and just didn’t have the extra hours in the day. I was with that family for 4.5 years.
Oh yes…this post hits a special place in my heart! I worked in the food biz from age 15 to 25! Three different establishments: on in HS, one in college, and one post-college while trying to find a “real” job.
Many, MANY times I attribute the areas of my success to things I learned while waitressing/bar tending! I am VERY good at people-pleasing…in a good way. I can break bad news and still have someone feel AWESOME. I am super organized and can multi-task. And yes, I can read a face/response like, well, it’s my job!
Great post! Really brought me back to those “workin’ hard for the money” days!
I’ve never worked as a waitress, but I can totally understand what I hard, horrible job it could be if you let it, and how awful people think they can treat you. You learned some great lessons – thanks for sharing ‘em.
We always try to get to know the waitress/waiter…you get better service that way
I loved working in customer service, and in many ways it’s taught me to better deal with my children. I spent so many occasions smiling empathetically with a customer, when really I wanted to pound their face into the cash register (only the especially cranky ones). This is no different than child raising…
I tried waitressing for an incredibly short stint, but realized that this job took some serious skill as you mentioned. My extreme clumsiness and lack of coordination led to more than a few unfortunate accidents, and since my position was in a retirement home, the customers were not particularly patient. I actually had one gentlemen tell me that he was going to be dead before I could manage to get his order right…
)
I learned that hospitality is not for everyone, so if your daughter has limited coordination like myself, I hope that she gets a chance to experience working in retail instead. You don’t want some poor unfortunate soul ending up in the hospital due to a bad coffee balancing act- they should label those drinks with dangerous goods stickers!
I spent many, many years waitressing and bartending in a variety bars/restaurants/clubs. I do not, for one single second, miss my days of slinging drinks. I am, in fact, terrified of the prospect of having to get back into the restaurant biz in order to pay some baby bills.
That being said, I made some of my best friends when I was working in restaurants. I wouldn’t have met The Husband had I not worked in restaurants. I wouldn’t trade a single night of spending way too much money drinking all night with co-workers after being first-cut from the dinner shift. And for all the anxiety, stress, and rage that working in a restaurant brought on, you’re right that it also taught some valuable skills (although smiling and saying something nice when I wanted to do the opposite was not a lesson I learned. I found people tipped me better when I was crabby with them. They wanted to buy my love).
It’s a grueling industry, but I will insist each of my kids take a turn at working in it. If nothing else, it’s definitely character building. Besides, being able to carry 3 glasses in one hand or 5 dinner plates at a time is a valuable skill. Yeah. I can carry 5 dinner plates. I rule.
My dad always said that if you can work in the restaurant industry then you can work in any industry. I cocktailed for awhile, saw my share of frat boys, hard core drunks, and band groupies. I think it definitely rounded me out, taught me how to hold my own, and I’m glad I did it. Plus, the $125 tip I received one time on a $3 beer, totally made it worth it!
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